Refund Policy of JARENTHILOVA

Introduction

At JARENTHILOVA, we are committed to providing our customers with the best possible experience. Our refund policy is designed to ensure that customer satisfaction is a top priority while maintaining fairness and consistency.

Eligibility for Refund

You may be eligible for a refund under the following conditions:

• The item received is significantly different from what was described on JARENTHILOVA.
• The item is defective or damaged upon receipt.
• The request for a refund is made within 30 days from the date of purchase.

Process for Requesting a Refund

To initiate a refund request, please follow these steps:

1. Contact our customer service team at [email protected] with your order details.
2. Provide a detailed explanation of the issue along with any relevant photos.
3. Our team will review your request and respond within 5 business days.

Refunds

Once your refund is approved, we will process the refund to your original payment method. Please note that it may take several business days for the refund to reflect in your account, depending on your bank or credit card issuer.

Exchanges

If you received a defective or damaged item, we offer exchanges for the same item, subject to availability. Please contact our support team to arrange for an exchange.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at [email protected] or call us at +1 (800) 555-1234. We are here to assist you.